Data source
Zoom Status
Zoom publishes its own incidents on a public status page. We count incidents, leaving out those marked as having no impact, and do not store or publish incident text.
Provides measurements used by the linked signal.
Counts derived from the public Zoom status page.
Visit the sourceUsed for: Major service outagesLicense: No data license published
Last 12 months377
Previous 12 months251
Major or critical4
All time1869
What the data shows
Computed from every record, as of 2026-10.
- Zoom reported 377 incidents in the last 12 months against 251 in the 12 months before: up 50%.
- 4 of the last 377 were marked major or critical, which is 1%.
- More reported incidents can mean more failures, more products or more honest reporting. These numbers cannot separate them.
Incidents per year
| Year | Incidents |
|---|---|
| 2021 | 194 |
| 2022 | 176 |
| 2023 | 216 |
| 2024 | 242 |
| 2025 | 270 |
| 2026 | 331 |
Limitations
- Incidents are self-reported, so a company that reports more honestly can look worse.
- New products add new ways to have an incident, so counts can rise without reliability getting worse.